This Privacy Policy explains how Verdant Studio 63 processes personal data through factorytowercart.autos and related service communications. It applies to inquiries, consultations, quotations, bookings, and event floral services for wedding bouquets and event decoration.
This introduction outlines how the policy is organized and where to find key information.
Subject to legal limits, you may ask us to access, correct, update, or delete personal data we hold about you, or to object to certain processing. Where a request cannot be fully granted, we will explain the reason in general terms.
To make a privacy request, use the contact details in this policy and describe the data or interaction concerned. We may need additional information to verify the request and to locate the relevant records. Complex requests may take longer where permitted by law.
We retain personal data for the period needed to handle inquiries, complete projects, maintain business records, and meet legal or tax obligations. When data is no longer needed, we delete it or de-identify it where practical, subject to any lawful retention requirement.
If we make material changes, we will update the policy on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, prepare custom quotes, schedule consultations, confirm deposits and event dates, coordinate design details, arrange delivery and setup, process payments, maintain records, improve website performance, and meet legal or accounting obligations. We may also use limited data to manage service communications and resolve issues related to an order or consultation.
We may share personal data with payment processors, website and hosting providers, communication tools, accounting support, and delivery or setup partners that assist with our operations. These parties may process data only for the services they provide to us and are expected to protect it appropriately.
We may disclose personal data when necessary to comply with applicable legal obligations, enforce our terms, protect our rights, or respond to lawful requests from public authorities. We may also share information to address fraud, security, or safety concerns where permitted by law.
We may collect contact details, event and order information, consultation notes, payment-related records, delivery and setup instructions, and website usage data. If you communicate with us about bridal bouquet design, wedding party flowers, ceremony arrangements, reception table arrangements, or venue flower delivery and setup, we process the information needed to prepare quotes, confirm dates, and complete the requested service.
We receive data from website forms, messages, consultation requests, booking and payment steps, and follow-up communications. We may also generate internal records from appointment scheduling, service coordination, and website activity such as device and browser information, log data, and basic usage statistics.
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to make decisions about you without human involvement.
You can usually control cookies through your browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect form submission, session continuity, or other basic website functions. We do not rely on cookie settings to override legal or operational requirements for records that must be kept.
